Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 25650
VM0025650Silvermember25650@example.test · +601110025650 · Preferred outlet: OPLUMO Outlet 15
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,110
Current loyalty balance
Lifetime Spend
RM 2,639
Across 22 visits
Total Visits
22
Since 2025-04-19
Average Order Value
RM 102
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
160d
2026-05-02
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,110 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-02 · OPLUMO Outlet 15
Outlet purchase
2026-04-20 · Member activity · RM 76.50
App session
2026-04-08 · OPLUMO Outlet 15
Points credited
2026-03-27 · Member activity · RM 86.70
Win-back campaign delivered
2026-03-15 · OPLUMO Outlet 15
Outlet purchase
2026-03-03 · Member activity · RM 96.90
Points credited
2026-02-19 · OPLUMO Outlet 15
Outlet purchase
2026-02-07 · Member activity · RM 107.10