Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 02564
VM0002564Goldmember2564@example.test · +601110002564 · Preferred outlet: OPLUMO Outlet 15
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,625
Current loyalty balance
Lifetime Spend
RM 4,532
Across 43 visits
Total Visits
43
Since 2024-06-09
Average Order Value
RM 90
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
96d
2026-07-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,625 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-05 · OPLUMO Outlet 15
Outlet purchase
2026-06-23 · Member activity · RM 67.50
App session
2026-06-11 · OPLUMO Outlet 15
Points credited
2026-05-30 · Member activity · RM 76.50
Win-back campaign delivered
2026-05-18 · OPLUMO Outlet 15
Outlet purchase
2026-05-06 · Member activity · RM 85.50
Points credited
2026-04-24 · OPLUMO Outlet 15
Outlet purchase
2026-04-12 · Member activity · RM 94.50