Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 02563
VM0002563Membermember2563@example.test · +601110002563 · Preferred outlet: OPLUMO Outlet 14
WeekendApp User
Consent Status
Opted In
Points Balance
451
Current loyalty balance
Lifetime Spend
RM 565
Across 10 visits
Total Visits
10
Since 2026-01-31
Average Order Value
RM 53
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
89d
2026-07-12
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
451 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 14
Outlet purchase
2026-06-30 · Member activity · RM 39.75
App session
2026-06-18 · OPLUMO Outlet 14
Points credited
2026-06-06 · Member activity · RM 45.05
Win-back campaign delivered
2026-05-25 · OPLUMO Outlet 14
Outlet purchase
2026-05-13 · Member activity · RM 50.35
Points credited
2026-05-01 · OPLUMO Outlet 14
Outlet purchase
2026-04-19 · Member activity · RM 55.65