Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 25614
VM0025614Membermember25614@example.test · +601110025614 · Preferred outlet: OPLUMO Outlet 13
App UserFamily
Consent Status
Opted Out
Points Balance
77
Current loyalty balance
Lifetime Spend
RM 97
Across 1 visits
Total Visits
1
Since 2026-03-30
Average Order Value
RM 105
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
175d
2026-04-17
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
77 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-17 · OPLUMO Outlet 13
Outlet purchase
2026-04-05 · Member activity · RM 78.75
App session
2026-03-24 · OPLUMO Outlet 13
Points credited
2026-03-12 · Member activity · RM 89.25
Win-back campaign delivered
2026-02-28 · OPLUMO Outlet 13
Outlet purchase
2026-02-16 · Member activity · RM 99.75
Points credited
2026-02-04 · OPLUMO Outlet 13
Outlet purchase
2026-01-23 · Member activity · RM 110.25