Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 25596
VM0025596Membermember25596@example.test · +601110025596 · Preferred outlet: OPLUMO Outlet 12
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
761
Current loyalty balance
Lifetime Spend
RM 952
Across 16 visits
Total Visits
16
Since 2025-07-20
Average Order Value
RM 73
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
176d
2026-04-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
761 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 12
Outlet purchase
2026-04-04 · Member activity · RM 54.75
App session
2026-03-23 · OPLUMO Outlet 12
Points credited
2026-03-11 · Member activity · RM 62.05
Win-back campaign delivered
2026-02-27 · OPLUMO Outlet 12
Outlet purchase
2026-02-15 · Member activity · RM 69.35
Points credited
2026-02-03 · OPLUMO Outlet 12
Outlet purchase
2026-01-22 · Member activity · RM 76.65