Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 02559
VM0002559Goldmember2559@example.test · +601110002559 · Preferred outlet: OPLUMO Outlet 10
Birthday SoonLunch
Consent Status
Opted Out
Points Balance
3,826
Current loyalty balance
Lifetime Spend
RM 4,783
Across 26 visits
Total Visits
26
Since 2025-03-09
Average Order Value
RM 168
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
129d
2026-06-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,826 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-02 · OPLUMO Outlet 10
Outlet purchase
2026-05-21 · Member activity · RM 126.00
App session
2026-05-09 · OPLUMO Outlet 10
Points credited
2026-04-27 · Member activity · RM 142.80
Win-back campaign delivered
2026-04-15 · OPLUMO Outlet 10
Outlet purchase
2026-04-03 · Member activity · RM 159.60
Points credited
2026-03-22 · OPLUMO Outlet 10
Outlet purchase
2026-03-10 · Member activity · RM 176.40