Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 25573
VM0025573Silvermember25573@example.test · +601110025573 · Preferred outlet: OPLUMO Outlet 6
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
998
Current loyalty balance
Lifetime Spend
RM 1,248
Across 17 visits
Total Visits
17
Since 2025-11-13
Average Order Value
RM 77
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
42d
2026-08-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
998 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-28 · OPLUMO Outlet 6
Outlet purchase
2026-08-16 · Member activity · RM 57.75
App session
2026-08-04 · OPLUMO Outlet 6
Points credited
2026-07-23 · Member activity · RM 65.45
Win-back campaign delivered
2026-07-11 · OPLUMO Outlet 6
Outlet purchase
2026-06-29 · Member activity · RM 73.15
Points credited
2026-06-17 · OPLUMO Outlet 6
Outlet purchase
2026-06-05 · Member activity · RM 80.85