Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 25560
VM0025560Membermember25560@example.test · +601110025560 · Preferred outlet: OPLUMO Outlet 10
High ValueWeekend
Consent Status
Opted Out
Points Balance
243
Current loyalty balance
Lifetime Spend
RM 304
Across 5 visits
Total Visits
5
Since 2026-06-21
Average Order Value
RM 62
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
38d
2026-09-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
243 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-01 · OPLUMO Outlet 10
Outlet purchase
2026-08-20 · Member activity · RM 46.50
App session
2026-08-08 · OPLUMO Outlet 10
Points credited
2026-07-27 · Member activity · RM 52.70
Win-back campaign delivered
2026-07-15 · OPLUMO Outlet 10
Outlet purchase
2026-07-03 · Member activity · RM 58.90
Points credited
2026-06-21 · OPLUMO Outlet 10
Outlet purchase
2026-06-09 · Member activity · RM 65.10