Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 02551
VM0002551Membermember2551@example.test · +601110002551 · Preferred outlet: OPLUMO Outlet 2
Birthday SoonLunch
Consent Status
Opted In
Points Balance
52
Current loyalty balance
Lifetime Spend
RM 66
Across 2 visits
Total Visits
2
Since 2026-08-12
Average Order Value
RM 32
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
40d
2026-08-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
52 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-30 · OPLUMO Outlet 2
Outlet purchase
2026-08-18 · Member activity · RM 24.00
App session
2026-08-06 · OPLUMO Outlet 2
Points credited
2026-07-25 · Member activity · RM 27.20
Win-back campaign delivered
2026-07-13 · OPLUMO Outlet 2
Outlet purchase
2026-07-01 · Member activity · RM 30.40
Points credited
2026-06-19 · OPLUMO Outlet 2
Outlet purchase
2026-06-07 · Member activity · RM 33.60