Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H2
Hakim 25460
VM0025460Membermember25460@example.test · +601110025460 · Preferred outlet: OPLUMO Outlet 12
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
151
Current loyalty balance
Lifetime Spend
RM 189
Across 1 visits
Total Visits
1
Since 2026-04-22
Average Order Value
RM 158
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
152d
2026-05-10
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
151 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-10 · OPLUMO Outlet 12
Outlet purchase
2026-04-28 · Member activity · RM 118.50
App session
2026-04-16 · OPLUMO Outlet 12
Points credited
2026-04-04 · Member activity · RM 134.30
Win-back campaign delivered
2026-03-23 · OPLUMO Outlet 12
Outlet purchase
2026-03-11 · Member activity · RM 150.10
Points credited
2026-02-27 · OPLUMO Outlet 12
Outlet purchase
2026-02-15 · Member activity · RM 165.90