Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 02544
VM0002544Silvermember2544@example.test · +601110002544 · Preferred outlet: OPLUMO Outlet 12
High ValueWeekend
Consent Status
Opted In
Points Balance
2,359
Current loyalty balance
Lifetime Spend
RM 2,950
Across 27 visits
Total Visits
27
Since 2025-04-23
Average Order Value
RM 93
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
66d
2026-08-04
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
2,359 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-04 · OPLUMO Outlet 12
Outlet purchase
2026-07-23 · Member activity · RM 69.75
App session
2026-07-11 · OPLUMO Outlet 12
Points credited
2026-06-29 · Member activity · RM 79.05
Win-back campaign delivered
2026-06-17 · OPLUMO Outlet 12
Outlet purchase
2026-06-05 · Member activity · RM 88.35
Points credited
2026-05-24 · OPLUMO Outlet 12
Outlet purchase
2026-05-12 · Member activity · RM 97.65