Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 25426
VM0025426Membermember25426@example.test · +601110025426 · Preferred outlet: OPLUMO Outlet 12
LunchNew Joiner
Consent Status
Opted In
Points Balance
861
Current loyalty balance
Lifetime Spend
RM 1,076
Across 8 visits
Total Visits
8
Since 2026-05-31
Average Order Value
RM 159
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
5d
2026-10-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
861 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-04 · OPLUMO Outlet 12
Outlet purchase
2026-09-22 · Member activity · RM 119.25
App session
2026-09-10 · OPLUMO Outlet 12
Points credited
2026-08-29 · Member activity · RM 135.15
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 12
Outlet purchase
2026-08-05 · Member activity · RM 151.05
Points credited
2026-07-24 · OPLUMO Outlet 12
Outlet purchase
2026-07-12 · Member activity · RM 166.95