Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 02538
VM0002538Membermember2538@example.test · +601110002538 · Preferred outlet: OPLUMO Outlet 6
LunchNew Joiner
Consent Status
Opted In
Points Balance
866
Current loyalty balance
Lifetime Spend
RM 1,084
Across 15 visits
Total Visits
15
Since 2025-10-14
Average Order Value
RM 72
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
108d
2026-06-23
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
866 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-23 · OPLUMO Outlet 6
Outlet purchase
2026-06-11 · Member activity · RM 54.00
App session
2026-05-30 · OPLUMO Outlet 6
Points credited
2026-05-18 · Member activity · RM 61.20
Win-back campaign delivered
2026-05-06 · OPLUMO Outlet 6
Outlet purchase
2026-04-24 · Member activity · RM 68.40
Points credited
2026-04-12 · OPLUMO Outlet 6
Outlet purchase
2026-03-31 · Member activity · RM 75.60