Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Sarah 25351
VM0025351Goldmember25351@example.test · +601110025351 · Preferred outlet: OPLUMO Outlet 5
Birthday SoonLunch
Consent Status
Opted In
Points Balance
3,580
Current loyalty balance
Lifetime Spend
RM 4,476
Across 31 visits
Total Visits
31
Since 2025-04-05
Average Order Value
RM 131
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
12d
2026-09-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,580 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-27 · OPLUMO Outlet 5
Outlet purchase
2026-09-15 · Member activity · RM 98.25
App session
2026-09-03 · OPLUMO Outlet 5
Points credited
2026-08-22 · Member activity · RM 111.35
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 5
Outlet purchase
2026-07-29 · Member activity · RM 124.45
Points credited
2026-07-17 · OPLUMO Outlet 5
Outlet purchase
2026-07-05 · Member activity · RM 137.55