Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K2
Kavitha 25349
VM0025349Goldmember25349@example.test · +601110025349 · Preferred outlet: OPLUMO Outlet 3
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,437
Current loyalty balance
Lifetime Spend
RM 3,047
Across 33 visits
Total Visits
33
Since 2025-02-24
Average Order Value
RM 90
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
16d
2026-09-23
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,437 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 3
Outlet purchase
2026-09-11 · Member activity · RM 67.50
App session
2026-08-30 · OPLUMO Outlet 3
Points credited
2026-08-18 · Member activity · RM 76.50
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 3
Outlet purchase
2026-07-25 · Member activity · RM 85.50
Points credited
2026-07-13 · OPLUMO Outlet 3
Outlet purchase
2026-07-01 · Member activity · RM 94.50