Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 25348
VM0025348Membermember25348@example.test · +601110025348 · Preferred outlet: OPLUMO Outlet 2
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
918
Current loyalty balance
Lifetime Spend
RM 1,149
Across 9 visits
Total Visits
9
Since 2026-05-02
Average Order Value
RM 159
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
16d
2026-09-23
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
918 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 2
Outlet purchase
2026-09-11 · Member activity · RM 119.25
App session
2026-08-30 · OPLUMO Outlet 2
Points credited
2026-08-18 · Member activity · RM 135.15
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 2
Outlet purchase
2026-07-25 · Member activity · RM 151.05
Points credited
2026-07-13 · OPLUMO Outlet 2
Outlet purchase
2026-07-01 · Member activity · RM 166.95