Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 25338
VM0025338Goldmember25338@example.test · +601110025338 · Preferred outlet: OPLUMO Outlet 9
LunchNew Joiner
Consent Status
Opted In
Points Balance
4,659
Current loyalty balance
Lifetime Spend
RM 5,825
Across 44 visits
Total Visits
44
Since 2024-05-19
Average Order Value
RM 138
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
99d
2026-07-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,659 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-02 · OPLUMO Outlet 9
Outlet purchase
2026-06-20 · Member activity · RM 103.50
App session
2026-06-08 · OPLUMO Outlet 9
Points credited
2026-05-27 · Member activity · RM 117.30
Win-back campaign delivered
2026-05-15 · OPLUMO Outlet 9
Outlet purchase
2026-05-03 · Member activity · RM 131.10
Points credited
2026-04-21 · OPLUMO Outlet 9
Outlet purchase
2026-04-09 · Member activity · RM 144.90