Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 25332
VM0025332Membermember25332@example.test · +601110025332 · Preferred outlet: OPLUMO Outlet 3
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
337
Current loyalty balance
Lifetime Spend
RM 422
Across 2 visits
Total Visits
2
Since 2026-07-11
Average Order Value
RM 170
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
72d
2026-07-29
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
337 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-29 · OPLUMO Outlet 3
Outlet purchase
2026-07-17 · Member activity · RM 127.50
App session
2026-07-05 · OPLUMO Outlet 3
Points credited
2026-06-23 · Member activity · RM 144.50
Win-back campaign delivered
2026-06-11 · OPLUMO Outlet 3
Outlet purchase
2026-05-30 · Member activity · RM 161.50
Points credited
2026-05-18 · OPLUMO Outlet 3
Outlet purchase
2026-05-06 · Member activity · RM 178.50