Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 25330
VM0025330Silvermember25330@example.test · +601110025330 · Preferred outlet: OPLUMO Outlet 1
LunchNew Joiner
Consent Status
Opted Out
Points Balance
1,406
Current loyalty balance
Lifetime Spend
RM 1,758
Across 12 visits
Total Visits
12
Since 2026-03-17
Average Order Value
RM 169
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
8d
2026-10-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,406 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 1
Outlet purchase
2026-09-19 · Member activity · RM 126.75
App session
2026-09-07 · OPLUMO Outlet 1
Points credited
2026-08-26 · Member activity · RM 143.65
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 1
Outlet purchase
2026-08-02 · Member activity · RM 160.55
Points credited
2026-07-21 · OPLUMO Outlet 1
Outlet purchase
2026-07-09 · Member activity · RM 177.45