Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 02530
VM0002530Platinummember2530@example.test · +601110002530 · Preferred outlet: OPLUMO Outlet 15
LunchNew Joiner
Consent Status
Opted In
Points Balance
5,028
Current loyalty balance
Lifetime Spend
RM 6,286
Across 45 visits
Total Visits
45
Since 2024-07-03
Average Order Value
RM 175
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
36d
2026-09-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,028 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-03 · OPLUMO Outlet 15
Outlet purchase
2026-08-22 · Member activity · RM 131.25
App session
2026-08-10 · OPLUMO Outlet 15
Points credited
2026-07-29 · Member activity · RM 148.75
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 15
Outlet purchase
2026-07-05 · Member activity · RM 166.25
Points credited
2026-06-23 · OPLUMO Outlet 15
Outlet purchase
2026-06-11 · Member activity · RM 183.75