Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 25290
VM0025290Membermember25290@example.test · +601110025290 · Preferred outlet: OPLUMO Outlet 12
LunchNew Joiner
Consent Status
Opted In
Points Balance
842
Current loyalty balance
Lifetime Spend
RM 1,053
Across 15 visits
Total Visits
15
Since 2025-08-23
Average Order Value
RM 65
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
160d
2026-05-02
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
842 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-02 · OPLUMO Outlet 12
Outlet purchase
2026-04-20 · Member activity · RM 48.75
App session
2026-04-08 · OPLUMO Outlet 12
Points credited
2026-03-27 · Member activity · RM 55.25
Win-back campaign delivered
2026-03-15 · OPLUMO Outlet 12
Outlet purchase
2026-03-03 · Member activity · RM 61.75
Points credited
2026-02-19 · OPLUMO Outlet 12
Outlet purchase
2026-02-07 · Member activity · RM 68.25