Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 25278
VM0025278Membermember25278@example.test · +601110025278 · Preferred outlet: OPLUMO Outlet 17
App UserFamily
Consent Status
Opted Out
Points Balance
956
Current loyalty balance
Lifetime Spend
RM 1,195
Across 6 visits
Total Visits
6
Since 2026-03-16
Average Order Value
RM 176
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
117d
2026-06-14
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
956 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-14 · OPLUMO Outlet 17
Outlet purchase
2026-06-02 · Member activity · RM 132.00
App session
2026-05-21 · OPLUMO Outlet 17
Points credited
2026-05-09 · Member activity · RM 149.60
Win-back campaign delivered
2026-04-27 · OPLUMO Outlet 17
Outlet purchase
2026-04-15 · Member activity · RM 167.20
Points credited
2026-04-03 · OPLUMO Outlet 17
Outlet purchase
2026-03-22 · Member activity · RM 184.80