Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 02525
VM0002525Silvermember2525@example.test · +601110002525 · Preferred outlet: OPLUMO Outlet 10
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,839
Current loyalty balance
Lifetime Spend
RM 2,299
Across 24 visits
Total Visits
24
Since 2025-07-21
Average Order Value
RM 94
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
31d
2026-09-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,839 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-08 · OPLUMO Outlet 10
Outlet purchase
2026-08-27 · Member activity · RM 70.50
App session
2026-08-15 · OPLUMO Outlet 10
Points credited
2026-08-03 · Member activity · RM 79.90
Win-back campaign delivered
2026-07-22 · OPLUMO Outlet 10
Outlet purchase
2026-07-10 · Member activity · RM 89.30
Points credited
2026-06-28 · OPLUMO Outlet 10
Outlet purchase
2026-06-16 · Member activity · RM 98.70