Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 25234
VM0025234Membermember25234@example.test · +601110025234 · Preferred outlet: OPLUMO Outlet 7
LunchNew Joiner
Consent Status
Opted In
Points Balance
676
Current loyalty balance
Lifetime Spend
RM 846
Across 36 visits
Total Visits
36
Since 2024-08-05
Average Order Value
RM 28
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
165d
2026-04-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
676 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-27 · OPLUMO Outlet 7
Outlet purchase
2026-04-15 · Member activity · RM 21.00
App session
2026-04-03 · OPLUMO Outlet 7
Points credited
2026-03-22 · Member activity · RM 23.80
Win-back campaign delivered
2026-03-10 · OPLUMO Outlet 7
Outlet purchase
2026-02-26 · Member activity · RM 26.60
Points credited
2026-02-14 · OPLUMO Outlet 7
Outlet purchase
2026-02-02 · Member activity · RM 29.40