Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 25212
VM0025212Platinummember25212@example.test · +601110025212 · Preferred outlet: OPLUMO Outlet 2
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
6,466
Current loyalty balance
Lifetime Spend
RM 8,083
Across 44 visits
Total Visits
44
Since 2024-08-23
Average Order Value
RM 160
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
3d
2026-10-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
6,466 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 2
Outlet purchase
2026-09-24 · Member activity · RM 120.00
App session
2026-09-12 · OPLUMO Outlet 2
Points credited
2026-08-31 · Member activity · RM 136.00
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 2
Outlet purchase
2026-08-07 · Member activity · RM 152.00
Points credited
2026-07-26 · OPLUMO Outlet 2
Outlet purchase
2026-07-14 · Member activity · RM 168.00