Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 02521
VM0002521Membermember2521@example.test · +601110002521 · Preferred outlet: OPLUMO Outlet 6
FamilyDelivery
Consent Status
Opted In
Points Balance
852
Current loyalty balance
Lifetime Spend
RM 1,066
Across 44 visits
Total Visits
44
Since 2024-03-23
Average Order Value
RM 27
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
156d
2026-05-06
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
852 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-06 · OPLUMO Outlet 6
Outlet purchase
2026-04-24 · Member activity · RM 20.25
App session
2026-04-12 · OPLUMO Outlet 6
Points credited
2026-03-31 · Member activity · RM 22.95
Win-back campaign delivered
2026-03-19 · OPLUMO Outlet 6
Outlet purchase
2026-03-07 · Member activity · RM 25.65
Points credited
2026-02-23 · OPLUMO Outlet 6
Outlet purchase
2026-02-11 · Member activity · RM 28.35