Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 02520
VM0002520Goldmember2520@example.test · +601110002520 · Preferred outlet: OPLUMO Outlet 5
High ValueWeekend
Consent Status
Opted In
Points Balance
2,575
Current loyalty balance
Lifetime Spend
RM 3,220
Across 25 visits
Total Visits
25
Since 2025-02-27
Average Order Value
RM 131
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
157d
2026-05-05
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,575 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-05 · OPLUMO Outlet 5
Outlet purchase
2026-04-23 · Member activity · RM 98.25
App session
2026-04-11 · OPLUMO Outlet 5
Points credited
2026-03-30 · Member activity · RM 111.35
Win-back campaign delivered
2026-03-18 · OPLUMO Outlet 5
Outlet purchase
2026-03-06 · Member activity · RM 124.45
Points credited
2026-02-22 · OPLUMO Outlet 5
Outlet purchase
2026-02-10 · Member activity · RM 137.55