Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 02519
VM0002519Platinummember2519@example.test · +601110002519 · Preferred outlet: OPLUMO Outlet 4
Birthday SoonLunch
Consent Status
Opted Out
Points Balance
7,076
Current loyalty balance
Lifetime Spend
RM 8,845
Across 40 visits
Total Visits
40
Since 2024-10-20
Average Order Value
RM 179
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
17d
2026-09-22
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
7,076 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-22 · OPLUMO Outlet 4
Outlet purchase
2026-09-10 · Member activity · RM 134.25
App session
2026-08-29 · OPLUMO Outlet 4
Points credited
2026-08-17 · Member activity · RM 152.15
Win-back campaign delivered
2026-08-05 · OPLUMO Outlet 4
Outlet purchase
2026-07-24 · Member activity · RM 170.05
Points credited
2026-07-12 · OPLUMO Outlet 4
Outlet purchase
2026-06-30 · Member activity · RM 187.95