Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 25182
VM0025182Silvermember25182@example.test · +601110025182 · Preferred outlet: OPLUMO Outlet 6
App UserFamily
Consent Status
Opted In
Points Balance
1,923
Current loyalty balance
Lifetime Spend
RM 2,405
Across 19 visits
Total Visits
19
Since 2025-05-31
Average Order Value
RM 125
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
172d
2026-04-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,923 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 6
Outlet purchase
2026-04-08 · Member activity · RM 93.75
App session
2026-03-27 · OPLUMO Outlet 6
Points credited
2026-03-15 · Member activity · RM 106.25
Win-back campaign delivered
2026-03-03 · OPLUMO Outlet 6
Outlet purchase
2026-02-19 · Member activity · RM 118.75
Points credited
2026-02-07 · OPLUMO Outlet 6
Outlet purchase
2026-01-26 · Member activity · RM 131.25