Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 02515
VM0002515Goldmember2515@example.test · +601110002515 · Preferred outlet: OPLUMO Outlet 17
WeekendApp User
Consent Status
Opted In
Points Balance
3,991
Current loyalty balance
Lifetime Spend
RM 4,989
Across 30 visits
Total Visits
30
Since 2025-04-27
Average Order Value
RM 146
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
8d
2026-10-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,991 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 17
Outlet purchase
2026-09-19 · Member activity · RM 109.50
App session
2026-09-07 · OPLUMO Outlet 17
Points credited
2026-08-26 · Member activity · RM 124.10
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 17
Outlet purchase
2026-08-02 · Member activity · RM 138.70
Points credited
2026-07-21 · OPLUMO Outlet 17
Outlet purchase
2026-07-09 · Member activity · RM 153.30