Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 02512
VM0002512Goldmember2512@example.test · +601110002512 · Preferred outlet: OPLUMO Outlet 14
High ValueWeekend
Consent Status
Opted In
Points Balance
3,142
Current loyalty balance
Lifetime Spend
RM 3,929
Across 37 visits
Total Visits
37
Since 2024-07-14
Average Order Value
RM 118
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
169d
2026-04-23
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,142 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-23 · OPLUMO Outlet 14
Outlet purchase
2026-04-11 · Member activity · RM 88.50
App session
2026-03-30 · OPLUMO Outlet 14
Points credited
2026-03-18 · Member activity · RM 100.30
Win-back campaign delivered
2026-03-06 · OPLUMO Outlet 14
Outlet purchase
2026-02-22 · Member activity · RM 112.10
Points credited
2026-02-10 · OPLUMO Outlet 14
Outlet purchase
2026-01-29 · Member activity · RM 123.90