Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 02508
VM0002508Goldmember2508@example.test · +601110002508 · Preferred outlet: OPLUMO Outlet 10
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
4,440
Current loyalty balance
Lifetime Spend
RM 5,551
Across 28 visits
Total Visits
28
Since 2024-12-18
Average Order Value
RM 159
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
174d
2026-04-18
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,440 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-18 · OPLUMO Outlet 10
Outlet purchase
2026-04-06 · Member activity · RM 119.25
App session
2026-03-25 · OPLUMO Outlet 10
Points credited
2026-03-13 · Member activity · RM 135.15
Win-back campaign delivered
2026-03-01 · OPLUMO Outlet 10
Outlet purchase
2026-02-17 · Member activity · RM 151.05
Points credited
2026-02-05 · OPLUMO Outlet 10
Outlet purchase
2026-01-24 · Member activity · RM 166.95