Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 25065
VM0025065Membermember25065@example.test · +601110025065 · Preferred outlet: OPLUMO Outlet 8
FamilyDelivery
Consent Status
Opted In
Points Balance
930
Current loyalty balance
Lifetime Spend
RM 1,164
Across 8 visits
Total Visits
8
Since 2026-05-29
Average Order Value
RM 166
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
7d
2026-10-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
930 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-02 · OPLUMO Outlet 8
Outlet purchase
2026-09-20 · Member activity · RM 124.50
App session
2026-09-08 · OPLUMO Outlet 8
Points credited
2026-08-27 · Member activity · RM 141.10
Win-back campaign delivered
2026-08-15 · OPLUMO Outlet 8
Outlet purchase
2026-08-03 · Member activity · RM 157.70
Points credited
2026-07-22 · OPLUMO Outlet 8
Outlet purchase
2026-07-10 · Member activity · RM 174.30