Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 25059
VM0025059Membermember25059@example.test · +601110025059 · Preferred outlet: OPLUMO Outlet 2
WeekendApp User
Consent Status
Opted Out
Points Balance
795
Current loyalty balance
Lifetime Spend
RM 994
Across 23 visits
Total Visits
23
Since 2025-05-17
Average Order Value
RM 50
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
114d
2026-06-17
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
795 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-17 · OPLUMO Outlet 2
Outlet purchase
2026-06-05 · Member activity · RM 37.50
App session
2026-05-24 · OPLUMO Outlet 2
Points credited
2026-05-12 · Member activity · RM 42.50
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 2
Outlet purchase
2026-04-18 · Member activity · RM 47.50
Points credited
2026-04-06 · OPLUMO Outlet 2
Outlet purchase
2026-03-25 · Member activity · RM 52.50