Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 25048
VM0025048Silvermember25048@example.test · +601110025048 · Preferred outlet: OPLUMO Outlet 8
High ValueWeekend
Consent Status
Opted In
Points Balance
1,083
Current loyalty balance
Lifetime Spend
RM 1,355
Across 16 visits
Total Visits
16
Since 2025-12-02
Average Order Value
RM 102
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
41d
2026-08-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,083 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 8
Outlet purchase
2026-08-17 · Member activity · RM 76.50
App session
2026-08-05 · OPLUMO Outlet 8
Points credited
2026-07-24 · Member activity · RM 86.70
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 8
Outlet purchase
2026-06-30 · Member activity · RM 96.90
Points credited
2026-06-18 · OPLUMO Outlet 8
Outlet purchase
2026-06-06 · Member activity · RM 107.10