Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 25046
VM0025046Silvermember25046@example.test · +601110025046 · Preferred outlet: OPLUMO Outlet 6
App UserFamily
Consent Status
Opted In
Points Balance
1,374
Current loyalty balance
Lifetime Spend
RM 1,718
Across 34 visits
Total Visits
34
Since 2025-01-18
Average Order Value
RM 46
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
35d
2026-09-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,374 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-04 · OPLUMO Outlet 6
Outlet purchase
2026-08-23 · Member activity · RM 34.50
App session
2026-08-11 · OPLUMO Outlet 6
Points credited
2026-07-30 · Member activity · RM 39.10
Win-back campaign delivered
2026-07-18 · OPLUMO Outlet 6
Outlet purchase
2026-07-06 · Member activity · RM 43.70
Points credited
2026-06-24 · OPLUMO Outlet 6
Outlet purchase
2026-06-12 · Member activity · RM 48.30