Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 25032
VM0025032Membermember25032@example.test · +601110025032 · Preferred outlet: OPLUMO Outlet 9
High ValueWeekend
Consent Status
Opted In
Points Balance
905
Current loyalty balance
Lifetime Spend
RM 1,132
Across 13 visits
Total Visits
13
Since 2026-02-05
Average Order Value
RM 113
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
30d
2026-09-09
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
905 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-09 · OPLUMO Outlet 9
Outlet purchase
2026-08-28 · Member activity · RM 84.75
App session
2026-08-16 · OPLUMO Outlet 9
Points credited
2026-08-04 · Member activity · RM 96.05
Win-back campaign delivered
2026-07-23 · OPLUMO Outlet 9
Outlet purchase
2026-07-11 · Member activity · RM 107.35
Points credited
2026-06-29 · OPLUMO Outlet 9
Outlet purchase
2026-06-17 · Member activity · RM 118.65