Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 25020
VM0025020Membermember25020@example.test · +601110025020 · Preferred outlet: OPLUMO Outlet 14
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
177
Current loyalty balance
Lifetime Spend
RM 222
Across 3 visits
Total Visits
3
Since 2026-04-22
Average Order Value
RM 71
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
134d
2026-05-28
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
177 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-28 · OPLUMO Outlet 14
Outlet purchase
2026-05-16 · Member activity · RM 53.25
App session
2026-05-04 · OPLUMO Outlet 14
Points credited
2026-04-22 · Member activity · RM 60.35
Win-back campaign delivered
2026-04-10 · OPLUMO Outlet 14
Outlet purchase
2026-03-29 · Member activity · RM 67.45
Points credited
2026-03-17 · OPLUMO Outlet 14
Outlet purchase
2026-03-05 · Member activity · RM 74.55