Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 02499
VM0002499Membermember2499@example.test · +601110002499 · Preferred outlet: OPLUMO Outlet 1
WeekendApp User
Consent Status
Opted In
Points Balance
499
Current loyalty balance
Lifetime Spend
RM 624
Across 12 visits
Total Visits
12
Since 2026-03-23
Average Order Value
RM 42
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
2d
2026-10-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
499 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-07 · OPLUMO Outlet 1
Outlet purchase
2026-09-25 · Member activity · RM 31.50
App session
2026-09-13 · OPLUMO Outlet 1
Points credited
2026-09-01 · Member activity · RM 35.70
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 1
Outlet purchase
2026-08-08 · Member activity · RM 39.90
Points credited
2026-07-27 · OPLUMO Outlet 1
Outlet purchase
2026-07-15 · Member activity · RM 44.10