Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 24954
VM0024954Membermember24954@example.test · +601110024954 · Preferred outlet: OPLUMO Outlet 16
LunchNew Joiner
Consent Status
Opted In
Points Balance
860
Current loyalty balance
Lifetime Spend
RM 1,076
Across 9 visits
Total Visits
9
Since 2026-03-06
Average Order Value
RM 119
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
73d
2026-07-28
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
860 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 16
Outlet purchase
2026-07-16 · Member activity · RM 89.25
App session
2026-07-04 · OPLUMO Outlet 16
Points credited
2026-06-22 · Member activity · RM 101.15
Win-back campaign delivered
2026-06-10 · OPLUMO Outlet 16
Outlet purchase
2026-05-29 · Member activity · RM 113.05
Points credited
2026-05-17 · OPLUMO Outlet 16
Outlet purchase
2026-05-05 · Member activity · RM 124.95