Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 24936
VM0024936Silvermember24936@example.test · +601110024936 · Preferred outlet: OPLUMO Outlet 15
High ValueWeekend
Consent Status
Opted In
Points Balance
2,109
Current loyalty balance
Lifetime Spend
RM 2,636
Across 33 visits
Total Visits
33
Since 2024-12-02
Average Order Value
RM 85
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
100d
2026-07-01
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,109 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-01 · OPLUMO Outlet 15
Outlet purchase
2026-06-19 · Member activity · RM 63.75
App session
2026-06-07 · OPLUMO Outlet 15
Points credited
2026-05-26 · Member activity · RM 72.25
Win-back campaign delivered
2026-05-14 · OPLUMO Outlet 15
Outlet purchase
2026-05-02 · Member activity · RM 80.75
Points credited
2026-04-20 · OPLUMO Outlet 15
Outlet purchase
2026-04-08 · Member activity · RM 89.25