Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 24901
VM0024901Goldmember24901@example.test · +601110024901 · Preferred outlet: OPLUMO Outlet 14
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
3,082
Current loyalty balance
Lifetime Spend
RM 3,853
Across 41 visits
Total Visits
41
Since 2024-09-16
Average Order Value
RM 97
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
33d
2026-09-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,082 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-06 · OPLUMO Outlet 14
Outlet purchase
2026-08-25 · Member activity · RM 72.75
App session
2026-08-13 · OPLUMO Outlet 14
Points credited
2026-08-01 · Member activity · RM 82.45
Win-back campaign delivered
2026-07-20 · OPLUMO Outlet 14
Outlet purchase
2026-07-08 · Member activity · RM 92.15
Points credited
2026-06-26 · OPLUMO Outlet 14
Outlet purchase
2026-06-14 · Member activity · RM 101.85