Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 24900
VM0024900Goldmember24900@example.test · +601110024900 · Preferred outlet: OPLUMO Outlet 13
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,753
Current loyalty balance
Lifetime Spend
RM 3,442
Across 39 visits
Total Visits
39
Since 2024-09-21
Average Order Value
RM 93
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
64d
2026-08-06
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Gold tier
Membership & rewards
Gold member
2,753 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 13
Outlet purchase
2026-07-25 · Member activity · RM 69.75
App session
2026-07-13 · OPLUMO Outlet 13
Points credited
2026-07-01 · Member activity · RM 79.05
Win-back campaign delivered
2026-06-19 · OPLUMO Outlet 13
Outlet purchase
2026-06-07 · Member activity · RM 88.35
Points credited
2026-05-26 · OPLUMO Outlet 13
Outlet purchase
2026-05-14 · Member activity · RM 97.65