Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 24885
VM0024885Silvermember24885@example.test · +601110024885 · Preferred outlet: OPLUMO Outlet 15
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,266
Current loyalty balance
Lifetime Spend
RM 2,834
Across 20 visits
Total Visits
20
Since 2025-10-06
Average Order Value
RM 118
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
26d
2026-09-13
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,266 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-13 · OPLUMO Outlet 15
Outlet purchase
2026-09-01 · Member activity · RM 88.50
App session
2026-08-20 · OPLUMO Outlet 15
Points credited
2026-08-08 · Member activity · RM 100.30
Win-back campaign delivered
2026-07-27 · OPLUMO Outlet 15
Outlet purchase
2026-07-15 · Member activity · RM 112.10
Points credited
2026-07-03 · OPLUMO Outlet 15
Outlet purchase
2026-06-21 · Member activity · RM 123.90