Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 02488
VM0002488Silvermember2488@example.test · +601110002488 · Preferred outlet: OPLUMO Outlet 7
High ValueWeekend
Consent Status
Opted In
Points Balance
1,104
Current loyalty balance
Lifetime Spend
RM 1,381
Across 26 visits
Total Visits
26
Since 2025-01-22
Average Order Value
RM 66
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
175d
2026-04-17
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,104 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-17 · OPLUMO Outlet 7
Outlet purchase
2026-04-05 · Member activity · RM 49.50
App session
2026-03-24 · OPLUMO Outlet 7
Points credited
2026-03-12 · Member activity · RM 56.10
Win-back campaign delivered
2026-02-28 · OPLUMO Outlet 7
Outlet purchase
2026-02-16 · Member activity · RM 62.70
Points credited
2026-02-04 · OPLUMO Outlet 7
Outlet purchase
2026-01-23 · Member activity · RM 69.30