Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 24856
VM0024856Membermember24856@example.test · +601110024856 · Preferred outlet: OPLUMO Outlet 3
High ValueWeekend
Consent Status
Opted In
Points Balance
152
Current loyalty balance
Lifetime Spend
RM 190
Across 1 visits
Total Visits
1
Since 2026-07-13
Average Order Value
RM 170
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
70d
2026-07-31
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
152 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-31 · OPLUMO Outlet 3
Outlet purchase
2026-07-19 · Member activity · RM 127.50
App session
2026-07-07 · OPLUMO Outlet 3
Points credited
2026-06-25 · Member activity · RM 144.50
Win-back campaign delivered
2026-06-13 · OPLUMO Outlet 3
Outlet purchase
2026-06-01 · Member activity · RM 161.50
Points credited
2026-05-20 · OPLUMO Outlet 3
Outlet purchase
2026-05-08 · Member activity · RM 178.50