Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 02485
VM0002485Membermember2485@example.test · +601110002485 · Preferred outlet: OPLUMO Outlet 4
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
495
Current loyalty balance
Lifetime Spend
RM 619
Across 5 visits
Total Visits
5
Since 2026-06-22
Average Order Value
RM 120
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
37d
2026-09-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
495 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-02 · OPLUMO Outlet 4
Outlet purchase
2026-08-21 · Member activity · RM 90.00
App session
2026-08-09 · OPLUMO Outlet 4
Points credited
2026-07-28 · Member activity · RM 102.00
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 4
Outlet purchase
2026-07-04 · Member activity · RM 114.00
Points credited
2026-06-22 · OPLUMO Outlet 4
Outlet purchase
2026-06-10 · Member activity · RM 126.00