Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 24844
VM0024844Platinummember24844@example.test · +601110024844 · Preferred outlet: OPLUMO Outlet 8
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
4,890
Current loyalty balance
Lifetime Spend
RM 6,114
Across 40 visits
Total Visits
40
Since 2024-10-29
Average Order Value
RM 162
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
8d
2026-10-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
4,890 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 8
Outlet purchase
2026-09-19 · Member activity · RM 121.50
App session
2026-09-07 · OPLUMO Outlet 8
Points credited
2026-08-26 · Member activity · RM 137.70
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 8
Outlet purchase
2026-08-02 · Member activity · RM 153.90
Points credited
2026-07-21 · OPLUMO Outlet 8
Outlet purchase
2026-07-09 · Member activity · RM 170.10