Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 24805
VM0024805Silvermember24805@example.test · +601110024805 · Preferred outlet: OPLUMO Outlet 3
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
2,126
Current loyalty balance
Lifetime Spend
RM 2,658
Across 27 visits
Total Visits
27
Since 2025-06-17
Average Order Value
RM 121
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
11d
2026-09-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,126 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-28 · OPLUMO Outlet 3
Outlet purchase
2026-09-16 · Member activity · RM 90.75
App session
2026-09-04 · OPLUMO Outlet 3
Points credited
2026-08-23 · Member activity · RM 102.85
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 3
Outlet purchase
2026-07-30 · Member activity · RM 114.95
Points credited
2026-07-18 · OPLUMO Outlet 3
Outlet purchase
2026-07-06 · Member activity · RM 127.05