Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 24780
VM0024780Goldmember24780@example.test · +601110024780 · Preferred outlet: OPLUMO Outlet 12
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,878
Current loyalty balance
Lifetime Spend
RM 3,599
Across 25 visits
Total Visits
25
Since 2025-04-08
Average Order Value
RM 138
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
117d
2026-06-14
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,878 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-14 · OPLUMO Outlet 12
Outlet purchase
2026-06-02 · Member activity · RM 103.50
App session
2026-05-21 · OPLUMO Outlet 12
Points credited
2026-05-09 · Member activity · RM 117.30
Win-back campaign delivered
2026-04-27 · OPLUMO Outlet 12
Outlet purchase
2026-04-15 · Member activity · RM 131.10
Points credited
2026-04-03 · OPLUMO Outlet 12
Outlet purchase
2026-03-22 · Member activity · RM 144.90